Returns

We have 20 days returns from the day you recieve our products.

Before you ship the return to us make sure to have your tracking number on the package because thats your insurance between you and the company you ship the return with. You are responsible for the return shipping cost you are also responsable of anything happens with the package. We refund you the products when they have arrived. Please allow 3-5 business days for refund process.

We expect them to be in the same condition as when we sent you our products. Meaning that not used (only tested) unwashed, not Word, tags attached and undamage. 

RETURN ADDRESS:

Hvit hair ( Idaol)

Hvitfeldtsgatan 18

30239 Halmstad

Sweden

 

Send us an email of you need any help! Usually we answer within a few hours.

Our email is: steelandoxygen@gmail.com

 

If you are returning a gift and are not the original purchaser, please be sure to indicate the item you would like an exchange and any changes to the delivery address.

Steel and Oxygen believe in quality so we guarantee the quality and workmanship of the products we sell and we want your complete satisfaction. If for any reason you are not satisfied with our products or services, please contact us.

We hope that you never have to return any of our products, but if you do here are a few things to keep in mind. When your order arrives, check all packages for damage or missing items. If there is anything damaged or you are missing products you have ordered, contact us directly.

We make every attempt to present accurate information on our site and we correct any errors as we identify them. However, changes in descriptions, images, availability, and prices may occur.